Hotline Number
03463419904
03463419904
We offer standard shipping for all orders.
Delivery usually takes:
Minimum: 3 business days
Maximum: 5 business days
Please note that delivery times may vary due to courier workload, weather conditions, or unforeseen delays.
As our products include nutritional supplements, tablets, and cosmetic items, we take extra care during handling and packaging.
Each order is sealed and protected to maintain product safety and quality during transit.
Some regions may require additional verification for nutritional items. If so, our support team will contact you promptly.
Once your order is dispatched, you will receive a tracking number via email or SMS.
You can use this to monitor the status of your delivery in real time.
While we do our best to ensure timely delivery, Jana’s Skin Care is not responsible for delays caused by:
Courier service disruptions
Incorrect or incomplete delivery addresses
Natural events (rain, floods, etc.)
If your order is significantly delayed, please contact our support team and we will assist immediately.
If your order arrives damaged, tampered with, or incomplete, please notify us within 48 hours with photos/videos so we can resolve the issue promptly.