Privacy Policy

Privacy Policy – Janas Skin Care

Your privacy matters to us. At Janas Skin Care, we are committed to protecting your personal information and ensuring a safe and secure experience when you shop with us or interact with our website and services.

This policy explains how we collect, use, store, and protect your data.

Information We Collect

We may collect the following information when you interact with our website or place an order:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Order and payment details (excluding credit card storage)

We may also collect non-personal information automatically, such as:

  • IP address

  • Browser type and device information

  • Pages visited and duration

  • Interaction and error logs

This data helps us improve website performance and customer experience.

How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate regarding orders, promotions, and updates

  • Improve our website, products, and services

  • Prevent fraudulent activity and ensure security

  • Maintain internal records and compliance requirements

We do not sell or rent your personal information to any third party.

Marketing Communications

With your consent, we may send promotional messages via:

  • SMS

  • WhatsApp

  • Email

  • Social media or online ads

You may unsubscribe or opt-out anytime.

Cookies & Tracking Technologies

We use cookies to:

  • Improve browsing experience

  • Remember preferences

  • Analyze website traffic and behavior

You may disable cookies in your browser settings; however, some site features may not function properly.

Data Protection & Security

We use industry-standard security measures to protect your personal information from:

  • Unauthorized access

  • Misuse

  • Loss or alteration

While we take all reasonable precautions, no online system can guarantee 100% security.

Data Retention

We retain your information only as long as needed for:

  • Order fulfillment

  • Support and communication

  • Legal and business requirements

When no longer required, your information is securely deleted.

Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from them.

Sharing of Information

We may share information only with:

  • Delivery and logistics partners

  • Payment processing services

  • IT or marketing service providers

  • Legal authorities (if required by law)

All partners are required to maintain confidentiality and data security.

External Links

Our website may contain links to other websites. Janas Skin Care is not responsible for the privacy practices of external sites.

Your Rights

You may request:

  • Access to the personal data we hold about you

  • Corrections to inaccurate details

  • Removal of personal information (subject to legal retention rules)

  • Opt-out from marketing messages

For any such request, please contact us.

Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website.

Contact Us

For questions, privacy concerns, or data requests, reach us at:

Janas Skin Care Support Team

Phone/WhatsApp:03463419904
Email:support@janasskincare.com.pk
Location: Swat & Mardan, Pakistan